Your privacy matters.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order information
• Payment-related information processed through our payment providers
• Customer support communications
• Product preferences
• Website usage information
• Device and browser information
• IP address
• Cookies and similar technologies

2. How We Use Your Information

We may use information to:

• Process and fulfil orders
• Provide customer support
• Communicate about orders
• Respond to enquiries
• Improve our products and website
• Send marketing communications where permitted
• Prevent fraud and misuse
• Administer loyalty/reward programmes
• Process subscriptions
• Manage business enquiries
• Comply with legal and regulatory obligations

3. Payment Information

Payments may be processed through third-party payment service providers. We do not intend to store complete payment card information on our own systems unless specifically stated. Payment information is handled according to the applicable provider’s privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, improve performance, support analytics and support relevant marketing activities.

5. Third-Party Service Providers

We may use third-party service providers for payment processing, shipping and delivery, website hosting, analytics, customer communication, marketing, email delivery and customer relationship management.

6. Marketing Communications

Where permitted and where you have provided appropriate consent, we may send promotional communications. You may unsubscribe from marketing emails using the unsubscribe mechanism provided in the communication or by contacting us.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including fulfilling legal, accounting, tax, dispute-resolution and regulatory requirements.

9. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, withdrawal of consent or other applicable rights.

10. Children

Our website is not intentionally directed towards children, and we do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact

The Cocofond
Email: wecare@thecocofond.com
Phone: +91 9755777356